These seminars are about creating a heritage and tradition of service that is alive and well at your hotel where guests continually experience a sense of delight!

The 6 jewels that Robert Panté brings home in his seminars:

• Putting the guest relatonship at the heart of the experience
• Working behind the scenes — invisible touches!
• A More Perfect Union: Guests, Management and Staff!
• More than Fanfare: It's about getting real!
• The Royal Treatment: Insuring that every guest feels like a king or queen!
• Working at hotels is more than a job, it's a calling!

Once the heritage and reputation of service is established and its momentum initiated, it must be jump-started yearly, as it is an ongoing process passed on by staff to hotel guests newly and daily!

For inquiries about this seminar or any of Robert Panté's other services, please contact us

“Robert is very honest. A lot of people don’t realize the mistakes that they are making when they go out to buy clothes. You have to know what looks good on you.”

— Oprah Winfrey

“A communication genius! When Robert speaks people listen, and take action!”

— Robert Kiyosaki,
author of Rich Dad, Poor Dad

“Robert is on the money. Direct, clear, and convincing.”

— Suze Orman,
author of The Courage To Be Rich

“In seminars, Robert Pante doesn’t transform people — he gets them to transform themselves. In a burst of inspiration, he produces lasting improvements in people’s self-esteem”

— Hugh Downs,
former co-host of ABC's 20/20